X Tech has a long history of providing business to business Tech Support. In 1998, founder Matt Lacek formed the original company, PC Care, in Southern California to help friends and neighbors with their computer problems. For the next several years, the company quickly grew to support hundreds of clients, from small home businesses to large Enterprise and Government customers.
In 2006, Matt moved his family to Utah County for the quality of life and family environment. X Tech was formed, and has since been building its reputation for high quality tech support throughout Utah County’s business community. With clients ranging from small legal firms to multi-site medical groups, X Tech is committed to helping local businesses take the hassle out of their IT Management for many years to come.
Like the company, our staff has decades of experience in the IT Industry. Owner Matt Lacek has over fifteen years’ experience in IT Support, ranging from helpdesk to Business Network & Server Management. In addition to technical skills, over a decade of small business ownership and management allow X Tech to understand clients’ needs from a real business perspective.
Our technicians are experienced in not only technical skilled, but customer service as well. We choose them carefully to ensure they will understand the clients’ overall need, not only the technical problem.
This well-rounded approach to training our techs helps guarantee the success of thoroughly solving technical problems, rather than quickly band-aiding them as seems to be common in IT Support today. Our clients deserve more, and they get the absolute best support with X Tech.